Senior Customer Service Representative in Pasig Philippines - Emerson - CDD0DD

* Serves as a lead CSR for the work group aside from the standard CSR duties. He/she handles first level escalations, staffing and performance management. The associate will deal with staff, customers, customer engineers, field and corporate office associates. ESSENTIAL * Provides leadership to the work group. * Act as first-level point of escalation for work group transactions, collates issues,...