Senior Team Leader (Warriors ECOMM)
StarTek Inc. ( Philippines, , PHL)
Title: Senior Team Leader (Warriors ECOMM)
Location: Philippines
Job Duties:
1. Evaluates, provides feedback, mentors and motivates employees to provide excellent customer service, while improving call quality and performance metrics.
2. Analyzes call statistics to ensure performance and quality standards are met.
3. Resolves worker issues or submits unsettled issues to the HR Department for appr...
133 days ago from StarTek Inc.
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